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Frequently Asked Questions
- How do I place an order?
- Do you have ready made products or do you only build for large orders?
- What the hec is ShelfTrax?
- How and where are your products made?
- Do you offer any type of warranty?
How do I place an order?
Please phone in your order or email me for a total and you can send me a check. I will accept credit card payments via the phone only. Please do not send any credit card information in an email.
Back to TopDo you have ready made products or do you only build for large orders?
I stock as much ShelfTrax as I can but sometimes a special need may arise where I will need a coulple of weeks to make a special run. Many ShelfTrax orders are customized. Just let me know what you would like and I will provide you with an accurate delivery date.
Back to TopWhat the hec is ShelfTrax?
ShelfTrax is a wooden shelf product that will mount directly to your wall using screws only, (no brackets) to display/store your collectible items. If you are looking for a highly functional, cost effective and an aesthetically pleasing alternative for your display needs, this is the product for you. ShelfTrax is offered in O which will fit both O gauge and O scale, HO and N scale.
Back to TopHow and where are your products made?
All of my products are constructed by utilizing modern machinery and joinery. The stock I use is moisture monitered and milled down to size to ensure a proper fit and finish. Your wood product will have a better grade and more consistent quality than the wood you would find at a large lumber yard or big box store. I am able to deliver quality products at a very competitive price from good old Sheboygan Wisconsin USA.
Back to TopDo you offer any type of warranty?
Yes! I use select materials but sometimes things can happen. I stand behind all my products! If you are having any problems at all please let me know and I will do my best to help you.
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